Privacy Policy

Medsėdis Plateliai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, please do not use our website or services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Lithuanian Law on Legal Protection of Personal Data.

We collect information that you provide directly to us when you:

• Make a booking request through our website (name, email address, phone number, dates, number of guests)

• Contact us through our contact form (name, email address, phone number, message)

• Subscribe to our newsletter or marketing communications (email address)

We automatically collect certain information when you visit our website, including:

• IP address and browser type

• Pages visited and time spent on pages

• Referring website addresses

• Device information and operating system

We use the information we collect to:

• Process and manage your booking requests

• Communicate with you about your bookings, inquiries, and our services

• Send you booking confirmations and important updates

• Improve our website and services

• Comply with legal obligations

• Respond to your inquiries and provide customer support

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your personal data is stored on secure servers and is accessible only to authorized personnel who need access to perform their duties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Booking information is typically retained for 7 years after the booking date to comply with accounting and tax obligations.

When we no longer need your personal information, we will securely delete or anonymize it.

Under the General Data Protection Regulation, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request correction of inaccurate or incomplete data.

• Right to Erasure: You can request deletion of your personal data under certain circumstances.

• Right to Restrict Processing: You can request that we limit how we use your data.

• Right to Data Portability: You can request a copy of your data in a machine-readable format.

• Right to Object: You can object to processing of your personal data for certain purposes.

• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided in the Contact section below.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: sodybamedsedis@gmail.com

Phone: +370 607 03931

Address: Ąžuolų gatvė 8, Medėdžiai, Plateliai, Lithuania, 90422

You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania if you believe your data protection rights have been violated.